Terms of Service

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and D2 Enterprises ("Company," "we," "our," or "us") regarding your use of our website dd-e.com and our IT services.

By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

Services Description

D2 Enterprises provides custom IT solutions including:

• Web Development and Design
• Mobile Application Development
• Cloud Solutions and Infrastructure
• API Development and Integration
• Database Design and Management
• Technical Consulting Services

Specific service details, deliverables, timelines, and pricing will be outlined in separate service agreements or project contracts.

User Responsibilities

When using our website or services, you agree to:

• Provide accurate and complete information
• Use our services only for lawful purposes
• Respect intellectual property rights
• Not attempt to gain unauthorized access to our systems
• Not transmit malicious code or harmful content
• Comply with all applicable laws and regulations
• Maintain the confidentiality of any login credentials

Service Agreements and Project Terms

Project Scope and Deliverables

Each project will be governed by a separate service agreement that outlines:

• Project scope, objectives, and deliverables
• Timeline and milestones
• Payment terms and pricing
• Client responsibilities and requirements
• Change request procedures

Payment Terms

Unless otherwise specified in the service agreement:

• Payment terms are typically 50% upfront, 50% upon completion
• Invoices are due within 30 days of receipt
• Late payments may incur additional charges
• Work may be suspended for overdue payments

Project Changes

Changes to project scope must be agreed upon in writing and may result in additional costs and timeline adjustments.

Intellectual Property Rights

Client-Owned Content

You retain ownership of all content, data, and materials you provide to us. By engaging our services, you grant us a license to use such materials solely for the purpose of delivering the agreed services.

Developed Solutions

Unless otherwise specified in the service agreement:

• Custom-developed solutions become the property of the client upon full payment
• We retain rights to general methodologies, techniques, and know-how
• Third-party components remain subject to their respective licenses
• We may showcase completed projects in our portfolio with client consent

Company Property

All proprietary tools, frameworks, and methodologies developed by D2 Enterprises remain our exclusive property.

Confidentiality

We understand that you may share confidential information with us during the course of our engagement. We commit to:

• Maintain strict confidentiality of all client information
• Use confidential information solely for service delivery
• Implement appropriate security measures to protect data
• Not disclose information to third parties without consent
• Return or destroy confidential information upon request

Warranties and Disclaimers

Service Warranty

We warrant that our services will be performed with professional skill and care in accordance with industry standards. We will correct any defects in our work at no additional cost for a period of 90 days after delivery.

Disclaimers

Except as expressly stated, our services are provided "as is" without warranties of any kind. We disclaim all implied warranties including merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our services will be uninterrupted, error-free, or meet all your requirements.

Limitation of Liability

To the maximum extent permitted by law, our total liability for any claims arising from our services shall not exceed the total amount paid by you for the specific services giving rise to the claim.

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of data or information
• Business interruption
• Loss of business opportunities

Termination

Either party may terminate a service agreement with written notice. Upon termination:

• You remain responsible for payment of services rendered
• We will deliver all completed work and materials
• Confidentiality obligations continue to apply
• We may retain copies of work for our records

Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, government actions, or pandemic-related restrictions.

Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through:

1. Good faith negotiations between the parties
2. Mediation by a mutually agreed mediator
3. Binding arbitration under the rules of the Indian Arbitration and Conciliation Act

These Terms shall be governed by the laws of India, and any legal proceedings shall be conducted in Patna, Bihar.

General Provisions

Entire Agreement

These Terms, together with any service agreements, constitute the entire agreement between the parties and supersede all prior negotiations, representations, or agreements.

Modifications

We may update these Terms from time to time. Material changes will be communicated through our website or direct notification. Continued use of our services after changes constitutes acceptance.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Assignment

You may not assign your rights or obligations under these Terms without our written consent. We may assign our rights and obligations with reasonable notice.

Contact Information

If you have any questions about these Terms of Service, please contact us: